Who Darcy is for
Property management software for multifamily
Quick answer
Multifamily teams spend each week on leasing, renewals, collections, resident messages, maintenance, unit turns, and the month-end close. Darcy runs leasing, maintenance, and accounting in one system, and its AI agents prepare that routine work for your staff to review. The price is $2 per unit per month as of October 2026, so a 300-unit community costs $600 per month before payment processing.
The weekly work of a multifamily team
A multifamily community runs on a fixed weekly rhythm. The on-site team and the back office share these jobs:
Leasing. Answer inquiries, run tours, follow up with prospects, process applications, and sign leases.
Renewals. Price and send offers for leases that end in the next two to three months.
Collections. Work the delinquency list after the grace period, set up payment plans, and serve notices.
Resident messages. Answer a steady flow of emails and texts about repairs, packages, parking, and payments.
Maintenance. Triage requests, dispatch technicians, and track work orders.
Unit turns. Inspect, clean, repair, and ready each vacant unit before the next move-in.
Close and reporting. Reconcile bank accounts and send owner or investor reports each month.
Two rules shape much of this work. The Fair Housing Act makes it unlawful to offer different terms, conditions, or services because of a protected characteristic, so every resident and prospect needs the same treatment. Local rent rules shape renewals. In Oregon, ORS 90.323 requires at least 90 days' written notice before a rent increase for most tenancies.
Where general tools fall short
Multifamily volume exposes gaps. If leases end evenly across the year, a 300-unit community has about 25 leases ending every month (300 / 12), and messages arrive every day. When leasing, maintenance, and accounting sit in separate tools, staff copy data between them. When an AI tool sits outside the system of record, it cannot see the lease or the ledger, so its answers need more checking. The result is that the routine work still falls on the same few people.
What Darcy does for each job
Darcy is a whole property management system, not an add-on. Its AI agents prepare work for your team to review. As Darcy learns your policies, you hand it more tasks to run on its own, one type of work at a time.
Weekly job | What Darcy does (confirmed) | What your team keeps |
|---|---|---|
Leasing | Follows up with every prospect who goes quiet, writes listing descriptions, and recommends rents for vacant units from comparables | Tours, screening decisions, lease signing |
Renewals | For leases ending in 60 to 90 days, prices the renewal from comparable units and resident history within your policy and local rent rules, and drafts the offer with term options | Approval and negotiation |
Collections | Ranks who is behind and why every morning, writes each resident a message with the exact balance, and sets up plans, waivers, and notices by your rules | Notice approval and legal steps |
Resident messages | Reads every email and text, labels it by topic and urgency, links it to the lease, and drafts the reply | Phone calls and judgment calls |
Maintenance | Suggests category, trade, and urgency from photos, recommends a vendor and visit window, and pages on-call staff for emergencies | The repair and vendor approval |
Unit turns | Unit turns, inspections, inventory, and keys live in the maintenance module | Scheduling the turn crew |
Close | Matches bank lines, reads vendor invoices, flags problems, drafts owner statement notes | Every entry and distribution |
Every action shows the records it used, so a regional manager can check any renewal price or collections message against the source.
What multifamily teams should ask in the demo
Darcy has not published multifamily-specific features beyond the modules above. Ask about these if they matter to you:
How Darcy counts vacant units in the per-unit price.
How Darcy handles your screening provider and resident portal.
How payment processing fees are split between the operator and residents.
Cost example
At $2 per unit per month as of October 2026, a 120-unit property costs $240 per month, a 300-unit community costs $600 per month, and a 1,000-unit portfolio costs $2,000 per month. Payment processing is billed per transaction: $2.50 per ACH transfer and 2.85% + $0.30 per card payment.
How to evaluate multifamily software
Run each candidate system through one real week of your own data. Use a sample of 20 renewals, a day of resident messages, and last month's bank statement. Count how many steps a person still takes for each job. That count, not the feature list, shows how much of the week the system takes on.
Related pages
Compare other options in our list of the best multifamily property management software. For the agents, read AI for lease renewals and AI for rent collections. For terms, see unit turn and renewal rate. To see Darcy run a community like yours, book a demo.
Questions, answered
Is Darcy built for multifamily?
Darcy runs leasing, maintenance, and accounting, and its agents handle resident messages, collections, renewals, maintenance triage, leasing follow-up, and the month-end close. Those are the core weekly jobs of a multifamily team.
How much does Darcy cost for a 300-unit community?
At $2 per unit per month as of October 2026, a 300-unit community costs $600 per month. Payment processing is billed per transaction.
Does Darcy replace our leasing CRM?
Darcy's leasing module holds the pipeline from first inquiry to signed lease, with tours, applications, and screening criteria. Ask in the demo how it compares with the CRM features you use.
Can we move our data from Yardi or AppFolio?
Yes. Darcy imports exports from AppFolio, Yardi, Buildium, and Rent Manager, flags errors and duplicates, and reconciles each batch to your totals before import.
Sources and method
We read each vendor’s own pricing and product pages, then review sites and news. Prices and features change, so confirm details with the vendor before you buy.
See Darcy run on a portfolio like yours
Tell us how many units you manage and which system you use today. We’ll show you which parts of your team’s week Darcy can take on.