What AI agents do in property management

For leases ending in 60 to 90 days, Darcy prices each renewal from comparable units and the resident's history, within your policy and local rent rules. It drafts the offer with term options, and approved offers go out for e-signature. Your team approves every offer at first. Negotiation, non-renewal decisions, and legal notice timing stay with your staff.

When a resident sends photos of a problem, Darcy suggests the category, trade, and urgency before the request is filed. It recommends a vendor and a visit window, compares bids, and pages on-call staff for emergencies. Your team approves the work order and the vendor at first. Technicians still do the repair, and staff still decide charges to residents.

During the month-end close, Darcy matches bank lines, reads vendor invoices, flags anything that does not add up, and drafts the note for each owner statement. The close checklist shows what is done and what is blocking. Your accountants approve every entry, adjustment, and owner distribution at first. Darcy shows the records behind each item, so reviewers can check each one.

Every morning, Darcy's collections agent ranks which residents are behind and why. It writes each resident a message with their exact balance, and it sets up payment plans, late fee waivers, and past-due notices according to your rules. Your team approves this work at first, then hands Darcy one task type at a time. Online payments cost $2.50 per ACH transaction or 2.85% + $0.30 per card transaction, as of October 2026.