TurboTenant review 2026: pricing, features, and who it fits

TurboTenant at a glance

TurboTenant is a free rental management tool for self-managing landlords, with two paid yearly plans. As of October 2026, the Free plan costs $0, Essentials costs $149 to $349 per year, and Pro costs $199 to $999 per year, based on how many units you have.

TurboTenant also bought Azibo in May 2025. If you used Azibo, read what happened to Azibo.

How TurboTenant makes money when the landlord pays $0

TurboTenant makes money from renter-paid fees, from paid landlord plans, and from optional services. The Free plan page says "No fees or contracts", and that is true for the landlord. The renter and the applicant pay most of the per-transaction costs.

• Screening fees. The applicant pays $55 per screening report when the landlord is on the Free plan, or $45 when the landlord is on Pro.

• Payment fees. Renters of Free-plan landlords pay $2 per bank transfer. Card payments cost the renter 3.49% on every plan. Pro removes the renter ACH fee.

• Paid plans. Essentials and Pro are yearly subscriptions priced by unit count.

• Forms. The Landlord Forms Pack costs $199 on the Free plan. Paid plans include it.

• Renter add-ons. Rent reporting costs the renter $4.99 per month. Renters insurance through SURE starts at $11 per month.

• Services. Standalone tenant placement is a one-time $1,500 fee. Autopilot full-service management has a flat fee that TurboTenant does not publish.

This model is a fair trade for many small landlords. You get listings, screening, and rent collection at no cost, and your renters pay small fees that they may also pay on other platforms.

What TurboTenant does well

• Free core tools. Listings with syndication to more than 25 rental sites, applications, screening, and rent collection cost the landlord nothing.

• Scale. TurboTenant states that more than 1 million landlords use it and that it has processed more than $6 billion in rent.

• Applicant-paid screening. Capterra reviewers like that applicants pay the screening fee directly to TurboTenant.

• Mobile app. The landlord iOS app has a 4.8 rating from about 11,935 ratings on the App Store, as of October 2026.

• Broad scope for a free tool. TurboTenant covers leases with e-signature, maintenance requests, messaging, accounting on Pro, and renters insurance.

Where reviewers report problems

Capterra reviewers rate TurboTenant 4.6 out of 5 from 108 reviews, as of October 2026. The complaints repeat a few themes.

• Payout timing. Some reviewers say rent payouts take several days, even on a paid plan.

• Value of paid plans. Some small landlords say the paid plans cost more than the value they get.

• Support. Some reviewers find it hard to reach a live support agent.

• Navigation. Some reviewers find the interface hard to navigate and dislike frequent layout changes.

• Syndication. One reviewer says listings no longer syndicate to the Zillow network.

What TurboTenant really costs

The landlord's cost depends on the plan and the unit count. The renter's cost depends on how the renter pays.

Pro also changes what renters pay. For a landlord with 5 units whose renters pay by bank transfer every month, Pro saves the renters 5 x 12 x $2 = $120 per year in ACH fees. It also cuts each screening report from $55 to $45. Pro costs that landlord $199 per year. The math is close, so the choice depends on whether you need Pro's accounting, income verification, and multiple bank accounts.

For every fee and more cost examples, read the TurboTenant pricing guide.

TurboTenant's AI features

TurboTenant lists two AI tools as of October 2026. The AI Description Generator writes listing descriptions. The AI Lease Audit is a free tool that checks a lease for legal compliance in about 15 seconds. We found no AI agents on TurboTenant's site that answer renter messages, chase late rent, or do bookkeeping.

How TurboTenant compares with Darcy

TurboTenant and Darcy serve different buyers. TurboTenant is a free tool for landlords who manage their own units. Darcy is a full property management system, priced per unit, for professional property managers who manage portfolios for owners.

The price gap is real at small sizes. A landlord with 10 units pays $0 for TurboTenant Free and $240 per year for Darcy (10 x $2 x 12). For that landlord, TurboTenant is the better buy. Darcy makes sense when you manage for owners and need trust accounting, owner statements, and AI agents that do daily work. See Darcy vs TurboTenant for the full comparison.

Who should choose TurboTenant

Choose TurboTenant if you own a few rental units, manage them yourself, and accept that renters pay the screening and payment fees. Choose Pro if you want renters to pay no ACH fee and you need its accounting tools. If you are weighing other free tools, compare TurboTenant vs Avail and TurboTenant vs RentRedi.

Choose Darcy if you are a professional property manager with owner clients, trust accounts, and a team. If that is you, book a Darcy demo to see a portfolio like yours.